Officer, Call Centre
OVERALL JOB PURPOSE
The first contact of guests for their queries on SF’s products and services such as ticket promotions, tenants’ activities, events through the call centre.
DUTIES & RESPONSIBILITIES
- To deliver exceptionally high standard of customer service as a Guest Relations Officer.
- To perform sales transactions for premium sky dinning, flight tickets
- To promote enhancement services such as premium sky dining to guests
- To record and document the calls statistics for information
- Any other related and miscellaneous tasks
Interested applicants, please submit your detailed resumes to hr@singaporeflyer.com, stating current and expected salaries and available dates of starting work.
Only Singaporeans and PRs need apply.
Qualifications & Requirements
- GCE ‘O’ or ‘A’ Level and or Diploma in Hospitality Management (Tourism) or its equivalent.
- Minimum 2 years of relevant experience in the hospitality and attractions industry preferred
- Excellent communication and interpersonal skills
- Customer-oriented with a pleasant and out-going disposition
- Mandarin preferred as to deal with our Chinese speaking customers
Find fun-filled and relaxing activities at Singapore Flyer Retail Terminal. Specialty outlets like Flight Experience and Kenko Reflexology & Fish Spa promise you a relaxing and rejuvenating experience.
From Singapore Flyer mementos to watches and handbags, our retail shops promise a spread of merchandise to put the finishing touches to your Singapore Flyer experience.
Take in the spectacular view while enjoying a delightful selection of local favourites and international cuisine.
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