About Us

Sales Manager

Job Responsibilities:

  • Responsible for growing and generating business from the travel trade industry, FIT and group sales business in international markets.
  • Act as the main point of contact for individual travel producers such as FIT leisure groups, airlines, travel agencies, worldwide corporate and transient accounts.
  • Meeting sales forecasts, while also being the brand ambassador for the attraction in any related trade events locally, regionally and globally.
  • Organise and conduct familiarisation visits and site inspections for travel agents, tour operators or other members of the travel trade.
  • Ensure the smooth running of the booking, enquiries and administration of travel trade and FIT group business.
  • Facilitate a working relationship and ongoing communications with local tourism and industry members.
  • Maintain notes and information on travel agents and travel partners that are accurate and pertinent.
  • Assist in development and execution of joint marketing campaigns with key stakeholders (trade and partners) to build the brand of the attraction, drive awareness and drive incremental traffic.
  • Keep abreast of Industry trends, business challenges and competitor product offerings and provide necessary inputs in product and solution creation.
  • Participate in yearly budget creation process including sales, gross profit and expense categories.
  • Establish, document and implement the standard operating procedure for all booking and sales processes.

Job Qualifications

  • Bachelor’s degree in Marketing, Business, Hospitality and Tourism, or related field.
  • At least 5 years’ group sales or business development experience preferably in travel, hospitality or MICE industry
  • High level of knowledge of Microsoft Office applications and databases including Outlook, Excel and PowerPoint.
  • High level of written and verbal communication skills in English and Mandarin for translation purpose.
  • Demonstrate initiative and an ability to be flexible, working on multiple tasks.
  • Able to work on weekends and public holidays when requested.

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