sub-banner-faq.jpg

FAQs on Operations

How does the ticketing and queuing system work? When do I have to arrive at the security gate for my flight? FAQs On Operations will answer your operations related questions.

FAQs on Operations

 

Walk-in customers and tour groups can buy or redeem their tickets at any of the ticketing booths at Singapore Flyer.

Ticket holders can go directly to Level 2 to join either one of two queues to enter through our new attraction - Journey of Dreams. One for Singapore Flight ticket holders and another one for Private Capsule, Signature Cocktail Flight, Moët & Chandon Champagne Flight and Express Boarding ticket holders.

To avoid the ticketing queue, purchase your tickets online now.

 

Singapore Flyer will cease operations when the wind speed exceeds 10m per second. Based on the data collated, there is only an eighth-hundredth of a percent chance of wind speeds exceeding 10m per second.

Under such circumstances, we will stop passengers from boarding the Flyer. The Flyer will continue to rotate to allow passengers onboard to disembark.

 

Capsule interiors are cleaned daily after closing time at 10.30pm.

 

Yes, Singapore Flyer has a back-up power generator. It is designed to operate for at least 8 hours.

Activities At The Flyer

Find fun-filled and relaxing activities at Singapore Flyer Retail Terminal. Specialty outlets like Flight Experience and Kenko Reflexology & Fish Spa promise you a relaxing and rejuvenating experience.

Read More

Shopping At The Flyer

From Singapore Flyer mementos to watches and handbags, our retail shops promise a spread of merchandise to put the finishing touches to your Singapore Flyer experience.

Read More

Dining At The Flyer

Take in the spectacular view while enjoying a delightful selection of local favourites and international cuisine.

Read More

Take a relaxing stroll along the 5 winding access paths and enjoy the quiet serenity of our tropical rainforest.
Read More>>
Find out what key landmarks you can observe from atop Singapore Flyer. See if you can spot them during your flight!
Read More>>
Get directions to the Flyer, and other information on our facilities such as Car Park, Baggage Counter and Wheelchair Access.
Read More>>
Here are 10 great reasons why you should not miss out on a visit to the most iconic attraction of our city skyline.
Read More>>