FAQs on Private Capsules
How many capsules are there? What facilities are there on board? Find answers to your questions regarding capsules in FAQs on Private Capsules.
General FAQs on Capsules
There are 28 capsules.
Absolutely not, the windows of each capsule are made up of 12mm thick, UV-tinted glass. The glass not only keeps the glare out but also makes the capsule more resistant to heat.
Each capsule comes equipped with:
- 4 small, detachable benches
- 2 security cameras within the capsule for security purpose
- 1 fire detector
- 1 smoke detector
- 1 intercom system
Yes, each capsule has 4 independent air-conditioning systems to keep passengers comfortable at all times of the day.
The air-conditioning in the 28 capsules is also independent of each other –any problems with the air-conditioning in one of the capsules will not affect the rest.
No, there aren’t any in the capsules. Toilets are conveniently located on every level of the Singapore Flyer Terminal, and also at Level 3 (inside Journey of Dreams, our new attraction) before you board the capsule. You may wish to use the washroom before boarding.
Booking of Private Capsules
Please book your private capsule at least 3 working days in advance. If you wish to customise your private capsule (e.g. decorate your capsule), please book at least 5 days in advance. Approval is on a case-by-case basis.
It’s best to book as early as possible especially if your event:
- can only take place on a specific date or timeslot
- is during peak periods or festive seasons
- involves a large number of guests and more than 1 capsule
Yes, bulk discounts are available for sizable bookings. Please contact one of our Flight Planners at (65) 6333 3311 or email@example.com.
Payments made for booking of private capsules are non-refundable. If you do not show up on the booking date, you will not get a refund.
You can request for a change in flight date and time. However, you must do so at least 7 days before the flight date. Changes in date and time are subject to availability.
Yes, you have to place a 50% deposit to secure a date and timeslot.
Capacity of Private Capsules
Yes, it includes any Singapore Flyer Hosts you may have on board. If you have 2 Singapore Flyer Hosts, you may only have 26 guests. For themed capsules, the number of persons that the capsule can accommodate will be less. Please check with our flight planners at 6333-3311 or email us at firstname.lastname@example.org
Yes. The size and weight of your decorations, equipment, tables and other set-up may affect the total number of people you can have in the capsule. Please speak to a Singapore Flyer Flight Planner for details.
F&B in Private Capsules
S$500 worth of F&B is for 26 people. There will be 2 Singapore Flyer Hosts serving the food and beverages, making it a total of 28 people in the capsule.
If you are concerned that there will not be enough food and beverage, speak to our Flight Planners. They will be able to recommend additional items from the menu for your guests.
Food and beverages purchased outside are not permitted to be consumed within Singapore Flyer’s capsules.
# A selection of canapés, pastries, wines, champagne and non-alcoholic beverages is available in our F&B Menu. Please contact one of our Flight Planners at (65) 6333 3311 or email@example.com.