Sales Manager

Job Description:

  • Drive corporate and group tickets sales and event space revenue for the attraction
  • Handle all sales leads from domestic clients for groups generated by local, corporate, associations and government market segments.
  • Develop a plan of deployment for team to ensure all leads received are actioned immediately and a high level of leads results in revenue
  • Prepare and customise proposals, meeting client’s needs and attraction’s guidelines of profitability.
  • Recommend and implement sales initiatives which drive sales, footfall and profits to achieve budget goals.
  • Develop and implement new and sustainable corporate and educational group sales programmes.
  • Be the client’s first point of contact throughout site inspection, event preparation and execution to grow, manage guest experience and satisfaction.
  • Co-ordinate and ensure delivery of event catering requirements in conjunction with operations and catering teams.
  • Work with the marketing and operations teams on product development reviewing on a regular basis, menus and food service offerings with a view to implementing improvements and new ideas.
  • Participate in yearly budget creation process including sales, gross profit and expense categories.
  • Establish, document and implement the standard operating procedure for all booking and sales processes.

Qualifications & Requirements

  • Bachelor’s degree in Marketing, Business, Hospitality and Tourism, or related field.
  • At least five years’ group sales or business development experience preferably in travel, hospitality or MICE industry.
  • Excellent written and verbal communication skills.
  • Demonstrate initiative and an ability to be flexible, working on multiple tasks.
  • Able to work on weekends and public holidays when requested.

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