About Us

Customer Service Officer

Job Responsibilities:

  • - Assist guests who call the Singapore Flyer hotline with their enquiries
  • - Manage the Guest Services Lounge
  • - Meet and greet guests who purchase premium packages that uses the Guest Services Lounge
  • - Manage feedback received from guests in person, via phone and email
  • - Collate feedback statistics into weekly and monthly reports for submission to HOD
  • - Rotating shift work is required;
  • - Any other duties as assigned by superior

Job Qualifications


  • - GCE ‘O’ or ‘A’ Levels or its equivalent
  • - Minimum 2 yrs of relevant working experience in similar role in tourism & attractions industry
  • - Excellent communication and interpersonal skills
  • - Pleasant and outgoing disposition
  • - Proficient in MS office & Internet
  • - Conversant in English & Mandarin (to liaise with Mandarin speaking customers)
  • - Contract position(s) available.
  • - Able to start work immediately or within short notice.


Activities At The Flyer

Find fun-filled and relaxing activities at Singapore Flyer Retail Terminal. Specialty outlets like Flight Experience and XD theatre promise you a unique and exciting experience.

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Shopping At The Flyer

From Singapore Flyer mementos to watches and handbags, our retail shops promise a spread of merchandise to put the finishing touches to your Singapore Flyer experience.

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Dining At The Flyer

Take in the spectacular view while enjoying a delightful selection of local favourites and international cuisine.

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Take a relaxing stroll along the 5 winding access paths and enjoy the quiet serenity of our tropical rainforest.
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Find out what key landmarks you can observe from atop Singapore Flyer. See if you can spot them during your flight!
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Get directions to the Flyer, and other information on our facilities such as Car Park, Baggage Counter and Wheelchair Access.
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Here are 10 great reasons why you should not miss out on a visit to the most iconic attraction of our city skyline.
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