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FAQs on Operations

Posted By admin On January 19, 2011 @ 10:09 am In | No Comments

How does the ticketing and queuing system work? When do I have to arrive at the security gate for my flight? FAQs On Operations will answer your operations related questions.

FAQs on Operations


Guests may purchase tickets directly from our Ticketing Counter on Level 1.

Guests who booked Singapore Flight tickets online may proceed directly to the Flight Entrance on Level 2 with their e-ticket.

Guests who booked the Premium Sky Dining Flight, Premium Champagne Flight and Singapore Sling Flight may proceed to the Guest Services Lounge on Level 1 with a printed copy of your email confirmation.


Singapore Flyer will suspend its flights when wind speeds exceed 10 metres per second. Under such circumstances, our friendly staff will temporarily cease boarding. Singapore Flyer will continue to rotate to allow the disembarkation of all guests already onboard capsules.


Capsule interiors are cleaned daily after 10.30PM.


Singapore Flyer’s back-up power generator is able to sustain operations for over 8 hours.

Article printed from Singapore Flyer: https://www.singaporeflyer.com

URL to article: https://www.singaporeflyer.com/faqs/faqs-on-operations/

URLs in this post:

[1] How does the ticketing and queuing system work?: https://www.singaporeflyer.com?qa_faqs=how-does-the-ticketing-and-queuing-system-work

[2] Under what circumstances will Singapore Flyer suspend its flights?: https://www.singaporeflyer.com?qa_faqs=under-what-circumstances-will-singapore-flyer-cease-operations

[3] When do you clean the interior of the capsules?: https://www.singaporeflyer.com?qa_faqs=when-do-you-clean-the-interior-of-the-capsules

[4] Is there a back-up power generator to drive Singapore Flyer? If there is, how long can the supply last?: https://www.singaporeflyer.com?qa_faqs=is-there-a-back-up-power-generator-to-drive-singapore-flyer-if-there-is-how-long-can-the-supply-last

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